Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
Pull your original contract or MSA before calling — Verizon Connect reps will quote from theirs.
Find your Verizon Connect service agreement — the initial term and renewal date are on the order form.
Diary the notice window. Verizon Connect agreements commonly auto-renew, and a missed 60-day notice locks in another full year.
Send written cancellation to your account manager and Verizon Connect customer care, including account number, company name, and the effective date.
Request an RMA in writing for every leased gateway and camera, and photograph serial numbers before shipping.
Export HOS records, DVIRs, and IFTA mileage for the full retention period — access is revoked on the effective date.
Confirm final invoice and that auto-renewal is switched off in writing before you stop paying.
Most Verizon Connect fleet agreements run 36 months and then auto-renew in 12-month increments unless you give notice inside the window stated in your order form.
Yes. Terminating before the end of term generally means the remaining contract value is billed, plus fees for any leased hardware you do not return.
No. Verizon Connect gateways are proprietary and usually leased. ELD Hub runs on the PT-30 at $150 per device with free ground shipping, and there is no contract.
$15 per truck per month, month-to-month, with IFTA, DVIRs, and US-based phone support included.
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Move your trucks over and your first month of ELD Hub software is on us — then $15 per truck per month, month-to-month. Hardware is billed normally: keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
What hardware is in your trucks?
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and your first month is free when you switch from another provider.
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.