How to Cancel Verizon Connect (2026 Guide)
Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
How do you cancel Verizon Connect?
Verizon Connect contracts run 36 months typical, auto-renews for 12 months and require 60 days written notice before the renewal date. Early termination costs remaining contract value billed in full, and hardware terms are: return leased gateways within 30 days or unreturned-equipment fees apply. Send written notice, get a confirmation number, and confirm the final billing date before the account closes. ELD Hub is $15/truck/month with no contract.
Last verified by ELD Hub.
Not sure what to move to? Compare 15 providers on price, contract and hardware in our best ELD for small fleets guide.
Verizon Connect contract terms to check first
Pull your original contract or MSA before calling — Verizon Connect reps will quote from theirs.
Cancellation steps
- 1
Find your Verizon Connect service agreement — the initial term and renewal date are on the order form.
- 2
Diary the notice window. Verizon Connect agreements commonly auto-renew, and a missed 60-day notice locks in another full year.
- 3
Send written cancellation to your account manager and Verizon Connect customer care, including account number, company name, and the effective date.
- 4
Request an RMA in writing for every leased gateway and camera, and photograph serial numbers before shipping.
- 5
Export HOS records, DVIRs, and IFTA mileage for the full retention period — access is revoked on the effective date.
- 6
Confirm final invoice and that auto-renewal is switched off in writing before you stop paying.
After you cancel — switch to ELD HUB in 30 minutes
- $15 per truck per month — vs $30–$45 for the big-brand ELDs
- Month-to-month — no contract, no early-termination fee, ever
- FMCSA-registered — passes every roadside inspection
- Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
- US-based support at 302-404-1177 — real humans, no ticket queue
Frequently asked questions
How long is a Verizon Connect contract?
Most Verizon Connect fleet agreements run 36 months and then auto-renew in 12-month increments unless you give notice inside the window stated in your order form.
Is there an early termination fee?
Yes. Terminating before the end of term generally means the remaining contract value is billed, plus fees for any leased hardware you do not return.
Can I keep the hardware?
No. Verizon Connect gateways are proprietary and usually leased. ELD Hub runs on the PT-30 at $150 per device with free shipping, and there is no contract.
What does ELD Hub cost instead?
$15 per truck per month, month-to-month, with IFTA, DVIRs, and US-based phone support included.
How much notice do you have to give Verizon Connect before cancelling?
Verizon Connect agreements typically require 60 days written notice before the renewal date. Send it in writing, keep the confirmation, and diary the date — missing the window is what triggers an automatic renewal for a whole new term.
Can I keep my ELD hardware after leaving Verizon Connect?
Hardware terms with Verizon Connect are: return leased gateways within 30 days or unreturned-equipment fees apply. If you run a PT-30 or IOSiX device that is yours to keep, ELD Hub re-registers it free. Otherwise a PT-30 with cable is a one-time $150 with free shipping.
What does ELD Hub cost compared with Verizon Connect?
ELD Hub is $15 per truck per month, month-to-month, with HOS, DVIR, IFTA and GPS included and a 14-day free trial. There is no early-termination fee because there is no contract term.
Ready to leave Verizon Connect?
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Try ELD Hub free for 14 days before you leave Verizon Connect
Run ELD Hub alongside your current provider for two weeks at no charge, then $15 per truck per month, month-to-month. Keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free shipping.
- 14 days free — no charge to try it
- No contract — cancel anytime
- Keep your existing PT-30 / IOSiX
- FMCSA-registered ELD
Cancelling Verizon Connect? See what you save
- 1. Provider
- 2. Hardware
- 3. Savings
What hardware is in your trucks?
Start in 60 seconds
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and it starts with a 14-day free trial.
- FMCSA-registered
- 5-minute setup
- Keep your PT-30 / IOSiX
- Cancel anytime
4 quick steps — personal details, company info (USDOT number and time zone required), billing address, done. About 2 minutes. Month-to-month — cancel anytime.