How to cancel Verizon Connect

How to Cancel Verizon Connect (2026 Guide)

Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.

FMCSA-registered500+ small fleets$15/truck · No contract5-min self-installReal human support

Verizon Connect contract terms to check first

Contract length
36 months typical, auto-renews for 12 months
Early termination fee
Remaining contract value billed in full
Notice period
60 days written notice before the renewal date
Hardware return
Return leased gateways within 30 days or unreturned-equipment fees apply

Pull your original contract or MSA before calling — Verizon Connect reps will quote from theirs.

Cancellation steps

  1. 1

    Find your Verizon Connect service agreement — the initial term and renewal date are on the order form.

  2. 2

    Diary the notice window. Verizon Connect agreements commonly auto-renew, and a missed 60-day notice locks in another full year.

  3. 3

    Send written cancellation to your account manager and Verizon Connect customer care, including account number, company name, and the effective date.

  4. 4

    Request an RMA in writing for every leased gateway and camera, and photograph serial numbers before shipping.

  5. 5

    Export HOS records, DVIRs, and IFTA mileage for the full retention period — access is revoked on the effective date.

  6. 6

    Confirm final invoice and that auto-renewal is switched off in writing before you stop paying.

After you cancel — switch to ELD HUB in 30 minutes

  • $15 per truck per month — vs $30–$45 for the big-brand ELDs
  • Month-to-month — no contract, no early-termination fee, ever
  • FMCSA-registered — passes every roadside inspection
  • Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
  • US-based support at 302-404-1177 — real humans, no ticket queue

Frequently asked questions

How long is a Verizon Connect contract?

Most Verizon Connect fleet agreements run 36 months and then auto-renew in 12-month increments unless you give notice inside the window stated in your order form.

Is there an early termination fee?

Yes. Terminating before the end of term generally means the remaining contract value is billed, plus fees for any leased hardware you do not return.

Can I keep the hardware?

No. Verizon Connect gateways are proprietary and usually leased. ELD Hub runs on the PT-30 at $150 per device with free ground shipping, and there is no contract.

What does ELD Hub cost instead?

$15 per truck per month, month-to-month, with IFTA, DVIRs, and US-based phone support included.

Ready to leave Verizon Connect?

Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.

Switcher offer

First month free when you switch from Verizon Connect

Move your trucks over and your first month of ELD Hub software is on us — then $15 per truck per month, month-to-month. Hardware is billed normally: keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.

  • 30 days of software free
  • No contract — cancel anytime
  • Keep your existing PT-30 / IOSiX
  • FMCSA-registered ELD

Cancelling Verizon Connect? See what you save

  1. 1. Provider
  2. 2. Hardware
  3. 3. Savings

What hardware is in your trucks?

Free to start

Start in 60 seconds

$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and your first month is free when you switch from another provider.

  • FMCSA-registered
  • 5-minute setup
  • Keep your PT-30 / IOSiX
  • Cancel anytime
Start 14-day free trial

4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.