Privacy Policy

Last Updated: 11/11/2024

1. Introduction

This Privacy Policy describes how ELD Hub (“we,” “us,” or “our”) collects, uses, discloses, and protects information that identifies or can be used to identify you (“Personal Information”) when you use our services through our app, website, and other online platforms (“Services”). By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: We may collect information such as your name, email address, phone number, business information, payment information, and other details needed to provide our Services.

Usage Information: Information about how you interact with our app, including IP address, device type, browser type, operating system, and activity logs.
Location Data: With your consent, we may collect GPS location data to provide location-based services (e.g., fuel savings and route optimization).

Cookies and Similar Technologies: We may use cookies and similar technologies to collect information on our website to enhance your user experience and analyze usage.

3. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our Services, including ELD compliance, fuel savings, factoring, and support.

• Process payments and other transactions.

• Communicate with you about our Services, updates, and promotional information.

• Improve the safety and security of our Services.

• Comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

We may share your Personal Information in the following ways:

Service Providers: With third-party service providers who assist us in operating our business (e.g., payment processors, customer support).

Legal Obligations: When required by law, regulation, or legal process, we may disclose your information.

Business Transfers: If ELD Hub is involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, such as access, correction, deletion, or restriction of your data. To exercise these rights, please contact us at the information below.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or process Personal Information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our app or website.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: 302-404-1177

ELD Hub Privacy Team

Email: info@goeldhub.com

Address: 18585 Coastal HWY Unit 10325, Rehoboth Beach, DE 19971-6147
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