Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
Pull your original contract or MSA before calling — TT ELD reps will quote from theirs.
Check whether you are on monthly billing or a prepaid annual plan; prepaid time is usually not refunded.
Email TT ELD support with your company name, DOT number, and cancellation date, and keep the reply.
Export the last 6 months of RODS, DVIRs, and IFTA mileage before the account closes.
Do not ship the PT-30 back — you purchased it, and it is a provider-agnostic FMCSA-registered device.
Re-register the same PT-30 to ELD Hub, which takes about five minutes per truck and costs nothing.
Swap the cab card packet — new ELD user manual, malfunction procedure, and data-transfer instructions.
TT ELD sells month-to-month, so there is normally no termination fee. Prepaid annual plans are the exception — that time is generally not refunded.
Yes. The PT-30 is a standard, FMCSA-registered device you purchased. ELD Hub re-registers it at no cost, so switching costs you nothing in hardware.
About five minutes per truck. Most single-truck operators are logging on ELD Hub the same day.
ELD Hub is a flat $15 per truck per month with no contract, and IFTA and dispatch tools are included rather than sold as add-ons.
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Move your trucks over and your first month of ELD Hub software is on us — then $15 per truck per month, month-to-month. Hardware is billed normally: keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
What hardware is in your trucks?
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and your first month is free when you switch from another provider.
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.