Cancellation guide
How to cancel Terminal: find the right agreement
Terminal (withterminal.com) describes itself as telematics data infrastructure, not a direct ELD subscription. Its public website terms do not establish a customer ELD notice period, early-exit charge or device-return fee. Do not cancel the wrong service: check which company bills your ELD.
Try ELD Hub free for 14 daysWhat the public terms do—and don't—say
- ELD cancellation notice
- Not stated in Terminal's public website terms.
- Early-exit fee
- No fleet ELD fee schedule published there. Your provider's signed agreement governs.
- Hardware return
- Not covered as a fleet ELD return policy in those terms.
Terminal's Terms of Service (reviewed September 22, 2026) address use of its website and Terminal's right to suspend access. That is not a customer cancellation clause for an ELD plan. Terminal is not TT ELD; if your invoice says TT ELD, see the TT ELD guide and verify your own agreement.
Before you switch
- Check the merchant and product name on your ELD invoice, then locate that provider's signed order form.
- Ask that provider in writing for the notice deadline, final invoice, hardware obligations and effective cancellation date.
- Save written confirmation and export at least six months of logs and supporting records before access ends.
- Set up your replacement ELD before shutting off the old one, and update your in-cab paperwork.
ELD Hub is $15 per truck per month, month-to-month, with a 14-day free trial. PT-30 and IOSiX hardware cost $150 each with free shipping; compatible devices you already own may be re-registered after a serial check.