How to Cancel Samsara (2026 Guide)
Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
Samsara contract terms to check first
Pull your original contract or MSA before calling — Samsara reps will quote from theirs.
Cancellation steps
- 1
Locate your Samsara Order Form and MSA — the effective date and initial term length are on page 1.
- 2
Calculate your renewal date and cancellation window (typically 60–90 days pre-renewal). Miss it and you're locked in for another 3–5 years.
- 3
Send written cancellation to your Samsara account rep AND success@samsara.com — include company name, account ID, and effective cancellation date.
- 4
Request an RMA within 5 business days. Samsara sometimes drags — follow up in writing if you don't get one within a week.
- 5
Return all VG34/VG54 vehicle gateways, AD4 dash cams, and asset trackers with tracking + insurance. Photograph serial numbers before shipping.
- 6
Download and archive HOS + camera video for the DOT retention period (6 months HOS, longer for incidents) — Samsara revokes access on the effective date.
After you cancel — switch to ELD HUB in 30 minutes
- $15 per truck per month — vs $30–$45 for the big-brand ELDs
- Month-to-month — no contract, no early-termination fee, ever
- FMCSA-registered — passes every roadside inspection
- Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
- US-based support at 302-404-1177 — real humans, no ticket queue
Frequently asked questions
How long is a Samsara contract?
Most Samsara contracts are 3 or 5 years. Enterprise deals commonly hit 5 years with mandatory hardware refresh. Small-fleet 12-month options exist but rep pricing pushes toward longer terms.
What's the real Samsara early-termination fee?
100% of the remaining contract value. On a 5-year, $40/mo/truck, 10-truck fleet with 3 years left, that's $14,400. Samsara rarely negotiates unless you have leverage (M&A, fleet dissolution, DOT out-of-service order).
Can I get out of Samsara after buyout / M&A?
Sometimes. Samsara's MSA typically includes an assignment clause — the new owner inherits the contract. Read Section 12 (Assignment) of your MSA. If the acquiring entity refuses to take it on, that's an early termination.
Do I have to return the Samsara dash cams?
Yes. AD4/AD3 dash cams and CM32 cameras are Samsara-owned and must be returned. Non-returned cameras run $300–$500 each in fees.
What ELD works with Samsara-installed OBD-II wiring?
Most ELDs (including ELD HUB via PT-30 or IOSiX) use the same 9-pin/OBD-II ports Samsara wired to. Physical install is 15 minutes per truck. Call 302-404-1177 and we'll walk you through the swap.
Ready to leave Samsara?
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
First month free when you switch from Samsara
Move your trucks over and your first month of ELD Hub software is on us — then $15 per truck per month, month-to-month. Hardware is billed normally: keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
- 30 days of software free
- No contract — cancel anytime
- Keep your existing PT-30 / IOSiX
- FMCSA-registered ELD
Cancelling Samsara? See what you save
- 1. Provider
- 2. Hardware
- 3. Savings
What hardware is in your trucks?
Start in 60 seconds
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and your first month is free when you switch from another provider.
- FMCSA-registered
- 5-minute setup
- Keep your PT-30 / IOSiX
- Cancel anytime
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.