How to Cancel Samsara (2026 Guide)
Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
How do you cancel Samsara?
Samsara contracts run 36 or 60 months (5-year contracts common) and require 60–90 days written notice before renewal. Early termination costs 100% of remaining contract value, and hardware terms are: vg34/vg54 gateways: return within 30 days or ~$200–$400 per unit. Send written notice, get a confirmation number, and confirm the final billing date before the account closes. ELD Hub is $15/truck/month with no contract.
Last verified by ELD Hub.
Not sure what to move to? Compare 15 providers on price, contract and hardware in our best ELD for small fleets guide.
Samsara contract terms to check first
Pull your original contract or MSA before calling — Samsara reps will quote from theirs.
Cancellation steps
- 1
Locate your Samsara Order Form and MSA — the effective date and initial term length are on page 1.
- 2
Calculate your renewal date and cancellation window (typically 60–90 days pre-renewal). Miss it and you're locked in for another 3–5 years.
- 3
Send written cancellation to your Samsara account rep AND success@samsara.com — include company name, account ID, and effective cancellation date.
- 4
Request an RMA within 5 business days. Samsara sometimes drags — follow up in writing if you don't get one within a week.
- 5
Return all VG34/VG54 vehicle gateways, AD4 dash cams, and asset trackers with tracking + insurance. Photograph serial numbers before shipping.
- 6
Download and archive HOS + camera video for the DOT retention period (6 months HOS, longer for incidents) — Samsara revokes access on the effective date.
After you cancel — switch to ELD HUB in 30 minutes
- $15 per truck per month — vs $30–$45 for the big-brand ELDs
- Month-to-month — no contract, no early-termination fee, ever
- FMCSA-registered — passes every roadside inspection
- Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
- US-based support at 302-404-1177 — real humans, no ticket queue
Frequently asked questions
How long is a Samsara contract?
Most Samsara contracts are 3 or 5 years. Enterprise deals commonly hit 5 years with mandatory hardware refresh. Small-fleet 12-month options exist but rep pricing pushes toward longer terms.
What's the real Samsara early-termination fee?
100% of the remaining contract value. On a 5-year, $40/mo/truck, 10-truck fleet with 3 years left, that's $14,400. Samsara rarely negotiates unless you have leverage (M&A, fleet dissolution, DOT out-of-service order).
Can I get out of Samsara after buyout / M&A?
Sometimes. Samsara's MSA typically includes an assignment clause — the new owner inherits the contract. Read Section 12 (Assignment) of your MSA. If the acquiring entity refuses to take it on, that's an early termination.
Do I have to return the Samsara dash cams?
Yes. AD4/AD3 dash cams and CM32 cameras are Samsara-owned and must be returned. Non-returned cameras run $300–$500 each in fees.
What ELD works with Samsara-installed OBD-II wiring?
Most ELDs (including ELD HUB via PT-30 or IOSiX) use the same 9-pin/OBD-II ports Samsara wired to. Physical install is 15 minutes per truck. Call 302-404-1177 and we'll walk you through the swap.
How much notice do you have to give Samsara before cancelling?
Samsara agreements typically require 60–90 days written notice before renewal. Send it in writing, keep the confirmation, and diary the date — missing the window is what triggers an automatic renewal for a whole new term.
Can I keep my ELD hardware after leaving Samsara?
Hardware terms with Samsara are: vg34/vg54 gateways: return within 30 days or ~$200–$400 per unit. If you run a PT-30 or IOSiX device that is yours to keep, ELD Hub re-registers it free. Otherwise a PT-30 with cable is a one-time $150 with free ground shipping.
What does ELD Hub cost compared with Samsara?
ELD Hub is $15 per truck per month, month-to-month, with HOS, DVIR, IFTA and GPS included and a 14-day free trial. There is no early-termination fee because there is no contract term.
Ready to leave Samsara?
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Try ELD Hub free for 14 days before you leave Samsara
Run ELD Hub alongside your current provider for two weeks at no charge, then $15 per truck per month, month-to-month. Keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
- 14 days free — no charge to try it
- No contract — cancel anytime
- Keep your existing PT-30 / IOSiX
- FMCSA-registered ELD
Cancelling Samsara? See what you save
- 1. Provider
- 2. Hardware
- 3. Savings
What hardware is in your trucks?
Start in 60 seconds
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and it starts with a 14-day free trial.
- FMCSA-registered
- 5-minute setup
- Keep your PT-30 / IOSiX
- Cancel anytime
4 quick steps — personal details, company info (USDOT number and time zone required), billing address, done. About 2 minutes. Month-to-month — cancel anytime.