How to Cancel Omnitracs (2026 Guide)
Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
Omnitracs contract terms to check first
Pull your original contract or MSA before calling — Omnitracs reps will quote from theirs.
Cancellation steps
- 1
Find your Omnitracs Services Agreement — post-Solera contracts have longer initial terms and stricter auto-renewal language.
- 2
Identify your renewal date. Omnitracs is aggressive about auto-renewal enforcement — set a calendar reminder 120 days out.
- 3
Submit written cancellation via certified mail AND email to your account manager. Certified mail creates the legal record; email creates the paper trail.
- 4
Request written confirmation of the effective cancellation date, final invoice amount, and RMA numbers within 10 business days.
- 5
Deactivate ELDs in the correct order — export DVIR + HOS + IFTA data before deactivation. Omnitracs' post-cancellation data-access window is short (often 30 days).
- 6
Return all hardware (IVG displays, MCP 50/110/200, XRS, One units) with tracking. Unreturned units are billed at retail — often $400–$1,200 per unit.
After you cancel — switch to ELD HUB in 30 minutes
- $15 per truck per month — vs $30–$45 for the big-brand ELDs
- Month-to-month — no contract, no early-termination fee, ever
- FMCSA-registered — passes every roadside inspection
- Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
- US-based support at 302-404-1177 — real humans, no ticket queue
Frequently asked questions
How hard is it to cancel Omnitracs post-Solera acquisition?
Harder than it used to be. Solera has consolidated Omnitracs contracts and pushed longer initial terms (5 years common). Auto-renewal enforcement is stricter and reps are less flexible on early-out fees.
What's the notice period to cancel Omnitracs?
60–90 days pre-renewal is standard. Some enterprise Omnitracs contracts require 120 days. Confirm the number in Section 4 or 5 of your Services Agreement.
Can I get out of an Omnitracs contract for poor service?
Only with a documented breach of the SLA in your contract. Isolated outages usually don't qualify. If you have 6+ months of documented service tickets and downtime, a lawyer can sometimes negotiate a mutual release.
Do I need to keep Omnitracs hardware after cancellation?
No. All hardware (IVG, MCP, XRS, One) is Omnitracs-owned. You must return it within 30 days or face full-unit billing. Get a written RMA + tracking before shipping.
What replaces Omnitracs for a small fleet after cancellation?
For fleets under 20 trucks, ELD HUB delivers the same DOT compliance (HOS, DVIR, IFTA) for $15/mo with no contract. Enterprise fleets typically move to Motive, Samsara, or Verizon Connect — but those come with 3–5 year contracts of their own.
Ready to leave Omnitracs?
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
First month free when you switch from Omnitracs
Move your trucks over and your first month of ELD Hub software is on us — then $15 per truck per month, month-to-month. Hardware is billed normally: keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
- 30 days of software free
- No contract — cancel anytime
- Keep your existing PT-30 / IOSiX
- FMCSA-registered ELD
Cancelling Omnitracs? See what you save
- 1. Provider
- 2. Hardware
- 3. Savings
What hardware is in your trucks?
Start in 60 seconds
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and your first month is free when you switch from another provider.
- FMCSA-registered
- 5-minute setup
- Keep your PT-30 / IOSiX
- Cancel anytime
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.