Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
Pull your original contract or MSA before calling — Geotab reps will quote from theirs.
Identify your reseller. Geotab sells through partners, so your contract is with the partner, not Geotab directly.
Pull the partner agreement and confirm term length, notice period, and per-device rate plan commitments.
Send written cancellation to the reseller's billing contact with account ID and effective date, and ask for written acknowledgement.
Export HOS, DVIR, and trip history from MyGeotab before your login is deactivated.
Confirm the SIM and rate plan are terminated so you are not billed for connectivity after the end date.
Keep the GO devices — they hold resale value even though they will not run another provider's ELD software.
Almost always your reseller, not Geotab. The billing relationship, term length, and notice period all live in the partner agreement you signed.
No. The GO device is tied to Geotab's platform. Switching providers means new hardware — ELD Hub uses the PT-30 at $150 per device with free ground shipping.
Export from MyGeotab before the deactivation date. FMCSA requires you to retain six months of records of duty status regardless of provider.
$15 per truck per month with no contract, including IFTA and DVIRs.
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Move your trucks over and your first month of ELD Hub software is on us — then $15 per truck per month, month-to-month. Hardware is billed normally: keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
What hardware is in your trucks?
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and your first month is free when you switch from another provider.
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.