How to Cancel Factor ELD (2026 Guide)
Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
How do you cancel Factor ELD?
Factor ELD contracts run 12 months on discounted plans; month-to-month at full price and require 30 days written notice. Early termination costs remaining months on discounted annual plans, and hardware terms are: devices are purchased; you keep them. Send written notice, get a confirmation number, and confirm the final billing date before the account closes. ELD Hub is $15/truck/month with no contract.
Last verified by ELD Hub.
Not sure what to move to? Compare 15 providers on price, contract and hardware in our best ELD for small fleets guide.
Factor ELD contract terms to check first
Pull your original contract or MSA before calling — Factor ELD reps will quote from theirs.
Cancellation steps
- 1
Read your Factor ELD agreement first. Confirm the exact term end date, notice window, and whether the plan auto-renews — the contract governs, not what support tells you on the phone.
- 2
Put the cancellation in writing. Email Factor ELD billing with your account number, DOT number, unit list, and the effective end date, and ask for written confirmation.
- 3
Export six months of RODS, DVIRs, and IFTA mileage from the Factor ELD portal before your login is deactivated. FMCSA requires you to retain the records regardless of who your provider is.
- 4
Settle hardware. Devices are purchased; you keep them. Get the return address and tracking in writing so a device fee cannot be added later.
- 5
Cancel connectivity and auto-pay. Confirm the SIM/data plan is terminated and remove the card on file only after the final invoice clears.
- 6
Run both systems for 3–5 days during the overlap so drivers never have a compliance gap, then remove the old app from every phone and tablet.
After you cancel — switch to ELD HUB in 30 minutes
- $15 per truck per month — vs $30–$45 for the big-brand ELDs
- Month-to-month — no contract, no early-termination fee, ever
- FMCSA-registered — passes every roadside inspection
- Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
- US-based support at 302-404-1177 — real humans, no ticket queue
Frequently asked questions
How much notice does Factor ELD require?
30 days written notice. Missing the window is the most common reason a fleet gets billed for another full term, so send the notice early and keep the confirmation.
What is the early-termination fee for Factor ELD?
Remaining months on discounted annual plans. Terms vary by contract, so read your own agreement — the number in your paperwork is the one that applies.
Can I keep my hardware when I leave Factor ELD?
Devices are purchased; you keep them. Many Factor ELD fleets run PT-30 hardware, which ELD Hub supports — keep the device, change the software.
What does ELD Hub cost after switching?
$15 per truck per month, month-to-month with no contract, including HOS, DVIR, and IFTA. PT-30 hardware is $150 per device with free ground shipping across the mainland US, and if you already own a PT-30 or IOSix you can keep it.
How much notice do you have to give Factor ELD before cancelling?
Factor ELD agreements typically require 30 days written notice. Send it in writing, keep the confirmation, and diary the date — missing the window is what triggers an automatic renewal for a whole new term.
Can I keep my ELD hardware after leaving Factor ELD?
Hardware terms with Factor ELD are: devices are purchased; you keep them. If you run a PT-30 or IOSiX device that is yours to keep, ELD Hub re-registers it free. Otherwise a PT-30 with cable is a one-time $150 with free ground shipping.
What does ELD Hub cost compared with Factor ELD?
ELD Hub is $15 per truck per month, month-to-month, with HOS, DVIR, IFTA and GPS included and a 14-day free trial. There is no early-termination fee because there is no contract term.
Ready to leave Factor ELD?
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Try ELD Hub free for 14 days before you leave Factor ELD
Run ELD Hub alongside your current provider for two weeks at no charge, then $15 per truck per month, month-to-month. Keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
- 14 days free — no charge to try it
- No contract — cancel anytime
- Keep your existing PT-30 / IOSiX
- FMCSA-registered ELD
Cancelling Factor ELD? See what you save
- 1. Provider
- 2. Hardware
- 3. Savings
What hardware is in your trucks?
Start in 60 seconds
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and it starts with a 14-day free trial.
- FMCSA-registered
- 5-minute setup
- Keep your PT-30 / IOSiX
- Cancel anytime
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.