How to cancel EROAD

How to Cancel EROAD (2026 Guide)

Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.

Quick answer

How do you cancel EROAD?

EROAD contracts run 24–36 months is standard on EROAD's subscription agreements and require 30 days written notice before the renewal date. Early termination costs typically the remaining subscription balance; eroad bills the full term, and hardware terms are: ehubo/ehubo2 units are leased on most plans and must be returned undamaged. Send written notice, get a confirmation number, and confirm the final billing date before the account closes. ELD Hub is $15/truck/month with no contract.

Last verified by ELD Hub.

Not sure what to move to? Compare 15 providers on price, contract and hardware in our best ELD for small fleets guide.

FMCSA-registered1,200+ fleets$15/truck · No contract5-min self-installUS phone support + 24/7 AI

EROAD contract terms to check first

Contract length
24–36 months is standard on EROAD's subscription agreements
Early termination fee
Typically the remaining subscription balance; EROAD bills the full term
Notice period
30 days written notice before the renewal date
Hardware return
Ehubo/Ehubo2 units are leased on most plans and must be returned undamaged

Pull your original contract or MSA before calling — EROAD reps will quote from theirs.

Cancellation steps

  1. 1

    Read your EROAD agreement first. Confirm the exact term end date, notice window, and whether the plan auto-renews — the contract governs, not what support tells you on the phone.

  2. 2

    Put the cancellation in writing. Email EROAD billing with your account number, DOT number, unit list, and the effective end date, and ask for written confirmation.

  3. 3

    Export six months of RODS, DVIRs, and IFTA mileage from MyEROAD before your login is deactivated. FMCSA requires you to retain the records regardless of who your provider is.

  4. 4

    Settle hardware. Ehubo/Ehubo2 units are leased on most plans and must be returned undamaged. Get the return address and tracking in writing so a device fee cannot be added later.

  5. 5

    Cancel connectivity and auto-pay. Confirm the SIM/data plan is terminated and remove the card on file only after the final invoice clears.

  6. 6

    Run both systems for 3–5 days during the overlap so drivers never have a compliance gap, then remove the old app from every phone and tablet.

After you cancel — switch to ELD HUB in 30 minutes

  • $15 per truck per month — vs $30–$45 for the big-brand ELDs
  • Month-to-month — no contract, no early-termination fee, ever
  • FMCSA-registered — passes every roadside inspection
  • Keep your PT-30 or OBD-II hardware if compatible — no hardware markup
  • US-based support at 302-404-1177 — real humans, no ticket queue

Frequently asked questions

How much notice does EROAD require?

30 days written notice before the renewal date. Missing the window is the most common reason a fleet gets billed for another full term, so send the notice early and keep the confirmation.

What is the early-termination fee for EROAD?

Typically the remaining subscription balance; EROAD bills the full term. Terms vary by contract, so read your own agreement — the number in your paperwork is the one that applies.

Can I keep my hardware when I leave EROAD?

Ehubo/Ehubo2 units are leased on most plans and must be returned undamaged. Ehubo hardware is EROAD-only — it will not run another provider's ELD software, so plan on new hardware.

What does ELD Hub cost after switching?

$15 per truck per month, month-to-month with no contract, including HOS, DVIR, and IFTA. PT-30 hardware is $150 per device with free ground shipping across the mainland US, and if you already own a PT-30 or IOSix you can keep it.

How much notice do you have to give EROAD before cancelling?

EROAD agreements typically require 30 days written notice before the renewal date. Send it in writing, keep the confirmation, and diary the date — missing the window is what triggers an automatic renewal for a whole new term.

Can I keep my ELD hardware after leaving EROAD?

Hardware terms with EROAD are: ehubo/ehubo2 units are leased on most plans and must be returned undamaged. If you run a PT-30 or IOSiX device that is yours to keep, ELD Hub re-registers it free. Otherwise a PT-30 with cable is a one-time $150 with free ground shipping.

What does ELD Hub cost compared with EROAD?

ELD Hub is $15 per truck per month, month-to-month, with HOS, DVIR, IFTA and GPS included and a 14-day free trial. There is no early-termination fee because there is no contract term.

Ready to leave EROAD?

Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.

Switching to ELD Hub

Try ELD Hub free for 14 days before you leave EROAD

Run ELD Hub alongside your current provider for two weeks at no charge, then $15 per truck per month, month-to-month. Keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.

  • 14 days free — no charge to try it
  • No contract — cancel anytime
  • Keep your existing PT-30 / IOSiX
  • FMCSA-registered ELD

Cancelling EROAD? See what you save

  1. 1. Provider
  2. 2. Hardware
  3. 3. Savings

What hardware is in your trucks?

Free to start

Start in 60 seconds

$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and it starts with a 14-day free trial.

  • FMCSA-registered
  • 5-minute setup
  • Keep your PT-30 / IOSiX
  • Cancel anytime
Start 14-day free trial

4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.