Step-by-step cancellation instructions, contract-term traps to watch for, and how to avoid hardware-return fees. If you're switching, ELD HUB is $15/mo, month-to-month — keep your hardware, switch the software.
How do you cancel ELD Mandate?
ELD Mandate contracts run 12 months on promotional pricing; monthly plans are cancellable anytime and require 30 days written notice before the renewal date. Early termination costs remaining months on a promotional annual plan, and hardware terms are: devices are sold outright and stay with you. Send written notice, get a confirmation number, and confirm the final billing date before the account closes. ELD Hub is $15/truck/month with no contract.
Last verified by ELD Hub.
Not sure what to move to? Compare 15 providers on price, contract and hardware in our best ELD for small fleets guide.
Pull your original contract or MSA before calling — ELD Mandate reps will quote from theirs.
Read your ELD Mandate agreement first. Confirm the exact term end date, notice window, and whether the plan auto-renews — the contract governs, not what support tells you on the phone.
Put the cancellation in writing. Email ELD Mandate billing with your account number, DOT number, unit list, and the effective end date, and ask for written confirmation.
Export six months of RODS, DVIRs, and IFTA mileage from the ELD Mandate dashboard before your login is deactivated. FMCSA requires you to retain the records regardless of who your provider is.
Settle hardware. Devices are sold outright and stay with you. Get the return address and tracking in writing so a device fee cannot be added later.
Cancel connectivity and auto-pay. Confirm the SIM/data plan is terminated and remove the card on file only after the final invoice clears.
Run both systems for 3–5 days during the overlap so drivers never have a compliance gap, then remove the old app from every phone and tablet.
30 days written notice before the renewal date. Missing the window is the most common reason a fleet gets billed for another full term, so send the notice early and keep the confirmation.
Remaining months on a promotional annual plan. Terms vary by contract, so read your own agreement — the number in your paperwork is the one that applies.
Devices are sold outright and stay with you. Confirm whether your device is a PT-30 — if so, ELD Hub runs on it directly.
$15 per truck per month, month-to-month with no contract, including HOS, DVIR, and IFTA. PT-30 hardware is $150 per device with free ground shipping across the mainland US, and if you already own a PT-30 or IOSix you can keep it.
ELD Mandate agreements typically require 30 days written notice before the renewal date. Send it in writing, keep the confirmation, and diary the date — missing the window is what triggers an automatic renewal for a whole new term.
Hardware terms with ELD Mandate are: devices are sold outright and stay with you. If you run a PT-30 or IOSiX device that is yours to keep, ELD Hub re-registers it free. Otherwise a PT-30 with cable is a one-time $150 with free ground shipping.
ELD Hub is $15 per truck per month, month-to-month, with HOS, DVIR, IFTA and GPS included and a 14-day free trial. There is no early-termination fee because there is no contract term.
Get set up on ELD HUB in 30 minutes. Call us before you cancel — we'll help you time it to avoid overlap billing.
Run ELD Hub alongside your current provider for two weeks at no charge, then $15 per truck per month, month-to-month. Keep the PT-30 or IOSiX you already own at no cost, or add a PT-30 for $150 with the cable and free ground shipping.
What hardware is in your trucks?
$15/truck/month. No contract. FMCSA-registered ELD you can activate today — and it starts with a 14-day free trial.
4 quick steps — personal details, company info, billing, done. About 2 minutes. Month-to-month — cancel anytime.